Google Cloud expands contact center automation offerings with third-party integrations - VentureBeat
3/21/2022 12:00:00 AM3 years 11 months ago
by Kyle Wiggers
by Kyle Wiggers
Google Cloud is introducing a platform, Contact Center AI Platform, that brings integrations with customer relationship management software.
Did you miss a session at the Data Summit? Watch On-Demand Here. In 2019, Contact Center AI, a Google Cloud service that promises to automate conversations between businesses and customers and deliv… [+4758 chars]
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