Change is in the AI: How Indian aviation's biggest turnaround story is taking shape - Economic Times

While a major overhaul of Air Indias operations will have to wait till a CEO arrives, the Tatas have put in place a 100-day plan to improve services and on-time performance to make an immediate impression on fliers.

First, they encountered the watermelon problem. The Tata team saw three people and one watermelon at Air Indias catering office near the Mumbai airport in the middle of 2021 when the group was in the… [+8760 chars]

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